Contact Us

Freephone – 0800 032 7295

Bideford – 01237 423798
Plymouth – 01752 869070
St Austell – 01726 830011
Launceston – 01566 788197
Penzance – 01736 780348
Exeter – 01392 401428
Newton Abbot – 01626 886286
Truro – 01872 487849

Head Office

R&D Water Engineers Ltd
Unit 4
Caddsdown Blue
Farm Road
Caddsdown Industrial Park
BIDEFORD
EX39 3GB

[email protected]

A thoughtful resinstatement

This one caught my eye as a thoughtful resinstatement carried out last week, matching the new concrete to its surroundings. It is unavoidable that we dig on your property so that we can access your pipe. But we do try to make our excavations as neat as we can, and we put everything we dig […]

Found a leak?

South West Water may help you with the cost of repairing or renewing your leaking pipe and it is worth contacting them to confirm this if you have a leak. They have recently re-vamped thei website and have published their Code of Practice on Leakage for Domestic Customers. It has very good information about what […]

Health and Safety accredited for another year

We have undertaken our annual health and safety audit with SafeContractor and have successfully completed the process again. This tells you, the paying customer, that we are responsible in our attitude to both our and your safety, that we are keenly aware of the risks involved in the work we undertake and do all we […]

So many thanks for your help and advice last Saturday. We are all back and running with a still water meter when no water is drawn.

I just want to say how delighted I was with the excellent work your engineers undertook to replace the water supply pipe at my home. The work was completed with the minimum amount of disruption to the highest standard. I am so glad I chose R & D to carry out the work and would highly recommend you as being 'simply the best'!

I must compliment your friendly workers on a job which was executed speedily and efficiently. I will recommend R&D unreservedly.

We are completely delighted with the prompt and efficient service which R & D provided to replace our water service pipe.Our first contractor did not inspire confidence and as he was not able to undertake the work for 2 months or so we asked him to suggest a firm who could undertake the work much sooner. He suggested R&D. We checked your excellent website and using the online contact Lizzie replied immediately and arranged for Matt and Ian to visit within 2 days. They quickly gained our confidence and assured us that ‘we would not know they had been’.

You responded with a quotation the following morning, not days or even a week later.Within 2 weeks they were back with Anthony to do the work. They worked well, with minimum disruption and yes ‘ we cannot tell they have been’. The workmanship is of the highest quality, where holes were dug in the flower beds the subsoil was put back first and the top soil where it should be and plants replanted; the two paving slabs that were lifted just show the minimum of new cement. Excellent.It was a pleasure to deal with R&D; efficient and very pleasant staff from admin to those on site.

The Policyholder confirmed R&D Water were absolutely excellent in their approach to the repairs and also the reinstatements to pre-loss conditions. They also took care not to disturb birds nesting in the hedge nearby the water meter. Policyholder couldn't be more pleased with the entire experience.